264wm Posted August 5, 2019 Report Share Posted August 5, 2019 In January this year I bought a new Karl Kaps scope (https://www.optics-trade.eu/uk/kaps-tactical-2-5-10x50-sniper.html), I would just like to say I did not buy it from Optics Trade just using it as reference,not a cheap scope by any means, but certainly not the most expensive. In April the scope developed a fault, the windage turret clicks had failed, consequently when you retrieved the scope out of the bag the turret would rotate if it caught the side of the bag or even rubbed against it when you where carrying it, so obviously needing urgent attention. So I contacted Kaps Customer service, who did not return any e-mails until I announced that their Customer service sucks! They suggested that I return the scope to them Direct. As we tried to ascertain what had gone wrong with the scope I pointed out a few other problems, the turrets were marked 6mm clicks@ 100m, they were in fact 1cm clicks@ 100m, they accepted that the turrets had been marked up wrong, the other problem is in the windage turret, I will post a picture and see if you can see what the problem is! Scope returned last week and guess what nothing had been done to it in 5 months. I have tried to contact them again and they have told me there is nothing wrong with the scope and now refuse to discuss it any further. As you can see the scope still has the 6mm clicks and the windage turret still turns freely. So if you are thinking of buying a Karl kaps scope think again.. sussed out the windage turret yet.. Quote Link to comment Share on other sites More sharing options...
Bob57 Posted August 5, 2019 Report Share Posted August 5, 2019 Bit like the MTC scope I was given that had fogged up inside,out of warranty but seemed nice for a non expensive scope, so thought it would be worth spending a bit, depending on price getting fixed, but no, we can't fix it, throw it in the dustbin i was told😟. Had 2 Swarovski's fog up inside over the years and both times they have been sent back with no trouble, and returned fixed, no charge, brilliant service. Quote Link to comment Share on other sites More sharing options...
Popsbengo Posted August 5, 2019 Report Share Posted August 5, 2019 2 minutes ago, Bob57 said: Bit like the MTC scope I was given that had fogged up inside,out of warranty but seemed nice for a non expensive scope, so thought it would be worth spending a bit, depending on price getting fixed, but no, we can't fix it, throw it in the dustbin i was told😟. Had 2 Swarovski's fog up inside over the years and both times they have been sent back with no trouble, and returned fixed, no charge, brilliant service. Apples and Oranges: How expensive was the Swaro? MTC are at the cheaper end of the scope spectrum, I'm not surprised they just say bin it, the labour costs and the handling costs make it cost ineffective I would expect. For companies like Vortex, their cheaper end warranty is supported by their expensive products, MTC don't have that do they? Quote Link to comment Share on other sites More sharing options...
Bob57 Posted August 5, 2019 Report Share Posted August 5, 2019 I like oranges but don't like apples Quote Link to comment Share on other sites More sharing options...
264wm Posted August 5, 2019 Author Report Share Posted August 5, 2019 count the graduations between 0-12, and tell me what they are.. Quote Link to comment Share on other sites More sharing options...
Bob57 Posted August 5, 2019 Report Share Posted August 5, 2019 4 minutes ago, 264wm said: count the graduations between 0-12, and tell me what they are.. 2 4 6 8 12 lol Quote Link to comment Share on other sites More sharing options...
Popsbengo Posted August 5, 2019 Report Share Posted August 5, 2019 that well used sub-division of "2.4" 🤣 Doesn't fill you with confidence. Quote Link to comment Share on other sites More sharing options...
Bob57 Posted August 5, 2019 Report Share Posted August 5, 2019 Gamekeeper mate has a Karl kaps and tried trading it in awhile ago, wasn't offered hardly anything for it, so still has it, still at least they didn't tell him to chuck it in the bin😃 Quote Link to comment Share on other sites More sharing options...
ejg223 Posted August 5, 2019 Report Share Posted August 5, 2019 Tech talk to Kaps company is a waste of time. I tried a couple years going to their stand at the IWA, it seemed they had no clue of target turrets or what movement their turrets do with one click. My guess is those who designed the scopes for the company are long gone. edi Quote Link to comment Share on other sites More sharing options...
bradders Posted August 5, 2019 Report Share Posted August 5, 2019 47 minutes ago, Popsbengo said: that well used sub-division of "2.4" 🤣 Doesn't fill you with confidence. We all have good days and bad days 🤣 Quote Link to comment Share on other sites More sharing options...
264wm Posted August 6, 2019 Author Report Share Posted August 6, 2019 Thank god for that I thought I was going nuts trying to work out the graduations, just couldn't believe what i was looking at. To make it even worse there are 21 clicks between 0-12, c'mon Popsbengo get the calculator out.. Quote Link to comment Share on other sites More sharing options...
264wm Posted August 6, 2019 Author Report Share Posted August 6, 2019 Below is part of an e-mail after trying to point out the markings on the windage turret.. Good afternoon Neil, the engraving has nothing to do with the clicks. The clicks are only for the first calibrating. It is made for Snipers, that they can see maybe they have to choose the marked 12 on 200m distance, if the have 1m wind/second, coming froum south, west, or whatever. So if you want us to do a special engraving, where is a „10“ marked after 10 clicks, please advise. Best Regards, Mit freundlichen Grüssen Matthias Schäfer Quote Link to comment Share on other sites More sharing options...
Popsbengo Posted August 6, 2019 Report Share Posted August 6, 2019 20 minutes ago, 264wm said: Below is part of an e-mail after trying to point out the markings on the windage turret.. Good afternoon Neil, the engraving has nothing to do with the clicks. The clicks are only for the first calibrating. It is made for Snipers, that they can see maybe they have to choose the marked 12 on 200m distance, if the have 1m wind/second, coming froum south, west, or whatever. So if you want us to do a special engraving, where is a „10“ marked after 10 clicks, please advise. Best Regards, Mit freundlichen Grüssen Matthias Schäfer Good grief ! Now there's someone who really doesn't get it 😱🤣 Quote Link to comment Share on other sites More sharing options...
SeaMonkey Posted August 6, 2019 Report Share Posted August 6, 2019 You’re on a losing wicket with this scope right from the get go it would seem Quote Link to comment Share on other sites More sharing options...
264wm Posted August 6, 2019 Author Report Share Posted August 6, 2019 Can't sell it now,shot myself in the foot there, but not with that scope..😈 Quote Link to comment Share on other sites More sharing options...
Ronin Posted August 6, 2019 Report Share Posted August 6, 2019 Appalling Are they designed for the air soft market Quote Link to comment Share on other sites More sharing options...
264wm Posted August 6, 2019 Author Report Share Posted August 6, 2019 Hi A, wouldn't mind but I have another one that is the 56mm obj and its great, but this is just junk. I think that Heath Robinson was the design engineer on this one . Left it on the wall outside hoping someone would pinch it but ended up with a collection box and some sympathy cards.. Quote Link to comment Share on other sites More sharing options...
ejg223 Posted August 6, 2019 Report Share Posted August 6, 2019 The idea behind these scopes is quite sound, they are of course outdated. The recent workers and owner of the factory have no clue of scopes and might even have difficulties putting them together. Main business of Kaps are microscopes for surgery. If anyone is interested in the brochure of the tactical scope I can e-mail a copy. This is what is written about the elevation turret. • Replaceable ring, scaled for .308/168 grain ammunition. The numbers on the ring mark target distances from 100 to 600 metres. When a target distance of 600 metres is set, additional markings on the reticle plate will allow distances from between 700 and 1000 metres to be set (for .308/168 grain). • Bullet-proof up to calibre .50 BMG • Rapid ballistic trajectory compensation for standardized rifle calibres. edi Quote Link to comment Share on other sites More sharing options...
One on top of two Posted August 6, 2019 Report Share Posted August 6, 2019 (edited) Karl Kaps Scopes.......... Bunch of deciduous trees nuff said ! Edited August 6, 2019 by One on top of two Quote Link to comment Share on other sites More sharing options...
264wm Posted August 8, 2019 Author Report Share Posted August 8, 2019 It is obvious that rifle scopes are not the mainstay of their business.. Quote Link to comment Share on other sites More sharing options...
264wm Posted September 21, 2019 Author Report Share Posted September 21, 2019 Just a quick update, Had a quick flurry of e-mails from Kaps customer service, was like trying to stuff string up a cats a**e. Never Have I met anyone in customer service who had absolutely no clue about their products, very frustrating.. Contacted the retailer of the Scope with this sorry tale, only to be told that that was the norm,they have now stopped sellling any product associated with Kaps. The manager told they had sent over 80% of the scopes back with similar faults and were met with the same responses. He also told me on one particular model 41 out of 45 scopes had to be sent back, and we are not talking about £50 scopes.. regards N Quote Link to comment Share on other sites More sharing options...
Fallowbuck Posted November 8, 2020 Report Share Posted November 8, 2020 Wish I had read this earlier just bought one!🙄8x56 illuminated (supposed to be!)Its is so dim that you can’t see it before it’s so dark you can’t shoot anyway!Same BS from seller and Karl Kaps!😤 Quote Link to comment Share on other sites More sharing options...
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