londonhunter Posted October 20, 2011 Report Share Posted October 20, 2011 I have a Schmidt flash dot that needs servicing I have had npleasant experience with york guns in the past Has anybody here dealt with the factory directly? I also want to add a bdc and redcoat the tube Any experience you can share ? Cost Turn around ? Link to comment Share on other sites More sharing options...
deerman Posted October 20, 2011 Report Share Posted October 20, 2011 I have dealt with S&B directly and they are very efficient. The courier messed up the delivery and the scope never turned up. After about two weeks I contacted them to find out when I could expect the scope and they confirmed they had sent it about a week before. I asked them to check with their couriers and get back to me. They contacted me and said the scope had gone missing in the post, and were going to replace it with a brand new one. It arrived a few days later with an apology letter and lots of goodies from S&B. The problem with my scope was the clicking in the elevation turret. I am sure you will have a pleasant experience with them. Regards, George Link to comment Share on other sites More sharing options...
ejg223 Posted October 20, 2011 Report Share Posted October 20, 2011 Also sent a couple scopes to Schmidt directly. Never had a problem. edi Link to comment Share on other sites More sharing options...
londonhunter Posted October 20, 2011 Author Report Share Posted October 20, 2011 Also sent a couple scopes to Schmidt directly. Never had a problem. edi Anybody had a Schmidt recoated by the factory If so how much do they charge for this service ? Thanks Link to comment Share on other sites More sharing options...
Elwood Posted October 20, 2011 Report Share Posted October 20, 2011 My experience was both good and bad. I really had to badger them to the point of being rude to get them to answer my emails. I do understand that I'm small fry compared to a $350 trillion contract to the USMC, however a £2000 scope that doesn't and still doesn't parallax correctly is a huge issue to me. On the plus side, I refused to send the old scope back until the new one had arrived, which to my surprise they did. Link to comment Share on other sites More sharing options...
ejg223 Posted October 20, 2011 Report Share Posted October 20, 2011 Anybody had a Schmidt recoated by the factory If so how much do they charge for this service ? Thanks Sorry never had one recoated, I recon it depends on what else is all done to the scope. BDC's cost around 100 Euro per Turret, Paralax can be set to what you like. I dealt with a Mr. Goerzel in 2007. Send him an e-mail (if he is still there) edi Link to comment Share on other sites More sharing options...
londonhunter Posted October 20, 2011 Author Report Share Posted October 20, 2011 Sorry never had one recoated, I recon it depends on what else is all done to the scope. BDC's cost around 100 Euro per Turret, Paralax can be set to what you like. I dealt with a Mr. Goerzel in 2007. Send him an e-mail (if he is still there) edi Thanks a million Will update all as I go along Link to comment Share on other sites More sharing options...
DaveT Posted October 21, 2011 Report Share Posted October 21, 2011 I have dealt with S&B directly and they are very efficient. The courier messed up the delivery and the scope never turned up. After about two weeks I contacted them to find out when I could expect the scope and they confirmed they had sent it about a week before. I asked them to check with their couriers and get back to me. They contacted me and said the scope had gone missing in the post, and were going to replace it with a brand new one. It arrived a few days later with an apology letter and lots of goodies from S&B. The problem with my scope was the clicking in the elevation turret. I am sure you will have a pleasant experience with them. Regards, George Thats interesting as I have just returned a brand new PM11 12-50 x 56 with elevation problems...lots of clicks and not much actual movement! First time that I have ever had problems with S&B scopes Link to comment Share on other sites More sharing options...
Orka Akinse Posted October 21, 2011 Report Share Posted October 21, 2011 Always had excellent service from them and extremely helpful. Imo you shouldn't have a problem. Link to comment Share on other sites More sharing options...
Devil_bri Posted October 24, 2011 Report Share Posted October 24, 2011 My PMII 5-25 has just developed quite a large dark object/shadow in the top right of the glass, it disappears when I zoom over 20 !! At first I thought it was dirt, but unfortunately it's not ! Anyone know what it could be ? I emailed S&B direct at the weekend but no reply yet I hope they are as easy to contact and deal with as some of you say Link to comment Share on other sites More sharing options...
Devil_bri Posted October 26, 2011 Report Share Posted October 26, 2011 6 days now since I emailed S&B about the fault and still no reply !!!!!!!! Link to comment Share on other sites More sharing options...
londonhunter Posted October 26, 2011 Author Report Share Posted October 26, 2011 6 days now since I emailed S&B about the fault and still no reply !!!!!!!! What are you implying ? I called the number on their website and was forested by a woman who spoke fluent English Discussed my issues and asked me to send it in for service Never at any point they ask when the scope was purchased ! Good shooting guys Link to comment Share on other sites More sharing options...
Devil_bri Posted October 27, 2011 Report Share Posted October 27, 2011 I am not implying anything ! They just appear to be slow in replying to emai I will ring them tomorrow Link to comment Share on other sites More sharing options...
kent Posted October 27, 2011 Report Share Posted October 27, 2011 I am not implying anything ! They just appear to be slow in replying to emai I will ring them tomorrow Firms like this have massive inboxes and lots of it is junk. Bad means of initial contact IMO uless you have a direct contact and a reference, use the phone i have dealt with the Germans on other matters and many have near perfect English (unlike us brits who think ordering a couple of beers on our hols means we speak another language) Link to comment Share on other sites More sharing options...
fizzbangwhallop Posted October 28, 2011 Report Share Posted October 28, 2011 I sent a PM11 back for a re-tube (Cost me a b fortune!!) and was emailing them on: service@schmidt-bender.de I googled it and came up with this Co for the cheapest shipping quote https://www.freightquote.co.uk/ and, lo and behold, UPS turned up to collect it..... just be aware that freightquote email the despatch label to you, I hadn't logged on to discover this when UPS arrived and luckily the nice driver man came back later in the day. That's me, atb FBW Link to comment Share on other sites More sharing options...
forbie Posted October 29, 2011 Report Share Posted October 29, 2011 Had a reticle change absolutely no problems and a good lot cheaper than what the local gunshop tried to charge me (less than half) Link to comment Share on other sites More sharing options...
Redfox Posted November 1, 2011 Report Share Posted November 1, 2011 If your scope has a problem, its under the thirty year warranty. Just parcel it up and send it insured delivery to the factory with a polite covering letter explaining the problem it has. I cant see any reason to have email chats about it, they will service and repair it FOC and return it to you as quickly as they can. Never had a problem with them or dealing with them. As for a recoat, LH, if it is the aluminium body it is coated alochrome/black which is very durable but if there are dings and scratches on it, they will show because the coating is actully a conversion of the tube surface not put on like paint, to remove them would cost more than a replacement tube, but of course that means completely stripping and rebuilding it in a new tube, which is never going to be very cheap, depends what you want and what you want to pay for it. A friend dropped his rifle in rocks which bent the tube, but it came back as new with new tube and it was a lot less than buying another one s/h so he was happy. redfox Link to comment Share on other sites More sharing options...
.jpg.0972b4e2bdf0b5a4109eb96f2b1b62ad.jpg)
(200x135).jpg.0fd0a94f065c6cb243fdff1b40e0819a.jpg)
Recommended Posts
Archived
This topic is now archived and is closed to further replies.