shoppe Posted July 8, 2023 Report Share Posted July 8, 2023 Hi. My 512 eotech is starting to dim and I am losing the reticle in bright days. It never used to do that. I emailed eotech about sending it back for repair. The scope is dated 2014. They replied to my email with a number to enable to to send it them in America. I had to pay $79. That's when the problems started. It needed me to fill in my details ( for the card payment as they already knew I was from Scotland) but it would not allow me to enter it. It would only allow address's from America . I emailed again but this time they said they had missed I was sending it from Scotland and not to send the sight to them. They are going to contact their international division to see if it is possible to get my sight fixed . I have not heard back but that was only a few days ago . I will wait a few days yet before I try again. Had anyone else had to have a eotech sight repaired in the UK? Many thanks Shoppe Quote Link to comment Share on other sites More sharing options...
shoppe Posted July 10, 2023 Author Report Share Posted July 10, 2023 Quick update. I got a reply today with a new authorisation number for the repair of my sight. Boost! It will getting posted away tomorrow. Shoppe Quote Link to comment Share on other sites More sharing options...
shoppe Posted July 31, 2023 Author Report Share Posted July 31, 2023 My sight got posted away on Tuesday 11july. It arrived back this morning in my hands in the North of Scotland. They fixed the diming problem and fitted new front and rear lenses also a general service. All this including postage back for a standard charge of $79. Amazing service . Well done to them. Shoppe Quote Link to comment Share on other sites More sharing options...
kenbro Posted March 26 Report Share Posted March 26 Glad I’ve seen this thread. I need to remember this as my Eotech doesn’t seem itself lately. Thanks,Ken. Quote Link to comment Share on other sites More sharing options...
shoppe Posted March 28 Author Report Share Posted March 28 When i got my sight back, there was a HUGE difference in the brightness. Over time I just get used to it and did not realise something was not quite right. Cheers Shoppe Quote Link to comment Share on other sites More sharing options...
brown dog Posted March 28 Report Share Posted March 28 Interesting - one of mine doesn’t seem as bright as it should. Was there no customs hassle ? Quote Link to comment Share on other sites More sharing options...
Nick-St Posted March 30 Report Share Posted March 30 I sent mine for repair a while ago (same dimming issue) - no customs issues coming back - but I had to pay $199 for the international out of warranty repair. The $79 is the mainland USA repair cost, so the OP got lucky! Quote Link to comment Share on other sites More sharing options...
shoppe Posted Sunday at 06:35 PM Author Report Share Posted Sunday at 06:35 PM Ok, looks like i did get lucky!. I would have still paid the $ 199 if that was the case. Cheers Shoppe Quote Link to comment Share on other sites More sharing options...
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