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i have always been a leupold man and their customer care has always been amazing.recently i fancied a change and after a bit of looking around i bought a second hand swarovski z6i.i have a problem when i stare at targets the cross hairs blurr and disappear.the z6i cured this with its iluminated dot.the scope sadly had no box or turret key so i contacted swarovski to see if i could purchase them.they arrived today free of charge they didn't even ask for postage how good is that?i'm over the moon with the scope and the customer service i recieved from swarovski.

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Now I am very new to Leupold ownership and mailed them a couple days ago with a question. No reply so far....

 

For me the benchmark is Redding, they have replied to my mails in sub 15m in the past, RCBS were a bit slower however they did reply. Both sent me spares free of charge from the USofA

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