sean c Posted September 2, 2009 Report Share Posted September 2, 2009 Hi all, I recently bought a chargemaster combo from the US which is playing up. When the dispenser keypad is used specifically numbers 2,5,8 and zero they perform the function of the key to the right ie. 2=3,5=6 and so on. I'm now on my second dispenser which i picked up yesterday from parcel force and it does the exact same thing. Ive told RCBS and Ive got a feeling its the scales not the dispenser which is shot. What i would like to know is as anybody had this happen to them and if so did you sort it without getting a replacement or does anybody locally have a set of chargemaster 1500 scales which i could try with the dispenser just to try and pinpoint the problem once and for all. Cheers, Sean. Link to comment Share on other sites More sharing options...
bluebell Posted September 2, 2009 Report Share Posted September 2, 2009 it sounds to me as if the key pad is slightly off alignment? may be worth a little tweek if you can Link to comment Share on other sites More sharing options...
sean c Posted September 3, 2009 Author Report Share Posted September 3, 2009 RCBS are going to send me another complete unit. But the down side to this is you have to smash the old unit up so i cant really have a play and see if i could have fixed it. Never mind should be sorted soon fingers crossed. Sean. Link to comment Share on other sites More sharing options...
maltbuck Posted September 5, 2009 Report Share Posted September 5, 2009 Don't own an RCBS, but in the process of research on either the RCBS or Lyman 3, but there are some posts on the 6mmBR site in regard to keyboard issues. You may get some advice? Regards MB Link to comment Share on other sites More sharing options...
sean c Posted September 5, 2009 Author Report Share Posted September 5, 2009 Thanks MB ive looked on there and a few other forums and i think one suggestion was to wipe the circiut boards down with a anti-static cloth. But its to late for mine, it's made friends with a 20oz claw hammer now! Link to comment Share on other sites More sharing options...
Guest Etm Posted September 5, 2009 Report Share Posted September 5, 2009 Thanks MB ive looked on there and a few other forums and i think one suggestion was to wipe the circiut boards down with a anti-static cloth. But its to late for mine, it's made friends with a 20oz claw hammer now! I had exactly the same problem and they sent me a replacement which is now working fine. The only down side was that I had to pay customs on the replacement Link to comment Share on other sites More sharing options...
sean c Posted September 5, 2009 Author Report Share Posted September 5, 2009 I had exactly the same problem and they sent me a replacement which is now working fine.The only down side was that I had to pay customs on the replacement Yeah my replacment also didnt work (dispenser only) and i got stung by customs again. But a complete new unit is coming out now and no doubt i will get stung again. Link to comment Share on other sites More sharing options...
Bob Valdez Posted September 29, 2009 Report Share Posted September 29, 2009 Yeah my replacment also didnt work (dispenser only) and i got stung by customs again. But a complete new unit is coming out now and no doubt i will get stung again. This has also happened to me .They sent a dispenser replacement which also didnt work then a complete new 2 piece unit. Some times i cant get 5 to show but i have found if you peel the keypad back just a little it works fine. I also was caught 3 times by customs but after a few letters and a 4 month wait they refunded me. Link to comment Share on other sites More sharing options...
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