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Vortex VIP Warranty is as good as they say


Simonc65

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I had a problem with my Vortex Golden Eagle (which I got on eBay).

On my FClass TR 308 it needed 10 MOA more adjustment to get me from 300 to 600 than all the ballistic calculators said it needed, the issue got worse from 600 to 1000.

After posting on here to get folks thoughts I contacted Vortex customer support, they took me through a few basic tests, agreed something was off and put me in contact with the UK Importer.

I sent it back to them, they took one look and said the rings had been over tightened and had damaged it (not by me !!) 

They sent me a new scope, at no cost to me, which I had back in under a week.

Great service and gives me confidence in buying more Vortex kit.

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