Vortex Warranty Work - Who's needed it?

[brown dog]

If, for the sake of argument, doing minimal QC means you can knock out £900 scopes for £40 in some polluted valley, you can afford to replace each one five times and still be in profit..10 times and still break even; .and if you have worked out the average replacement rate is, say, 1.2, it's a workable high-profit business model.

[Bangbangman]

I've got 2 Gen 1 PSTs, both have been reliable In many years of 4 seasons usage with utterly repeatable tracking (mainly CSR, so lots of dialling) and satisfactory optical quality.

I have a Gen 2 Crossfire which has so far been fine on a 308Win.

MRad reticle monocular has been fine.

I have a Diamondback Tactical on 22LR, no problems. 

I bought a secondhand Strike Eagle 1-6x and it was blurred beyond about 60yds: it was replaced by return of post with a brand new one, which hasn't left the box (after checking it all worked.)

I haven't owned a "high end" vortex, so can't comment on them.

 

[brown dog]

37 minutes ago, Bangbangman said:

I've got 2 Gen 1 PSTs, both have been reliable In many years of 4 seasons usage with utterly repeatable tracking (mainly CSR, so lots of dialling) and satisfactory optical quality.

I have a Gen 2 Crossfire which has so far been fine on a 308Win.

MRad reticle monocular has been fine.

I have a Diamondback Tactical on 22LR, no problems. 

I bought a secondhand Strike Eagle 1-6x and it was blurred beyond about 60yds: it was replaced by return of post with a brand new one, which hasn't left the box (after checking it all worked.)

I haven't owned a "high end" vortex, so can't comment on them.

 

Genuine question: Who does the return of post turnaround on a s/h vortex in UK?

[Orka Akinse]

I remember being at some conference or other in the 90's and one strap line a guy used was, Zanussi's warranty was best in class

.

.

..

Because they needed it O.o  

[Jager223]

I have a 1st Gen Viper PST, 2nd Gen Razor 1-6x24 and 2nd Gen Razor 4.5-27x56. Never had any problems with any of them, the Razors in particular have been robust in my experience. 

I also have a VMX-3 magnifier that I bought second hand. Needed a few spares for the mount and Vortex sorted them out for me quickly and free of charge.

Optically I’m very happy with everything, and I love the peace of mind knowing that if a scope gets destroyed I’ll get a replacement free of charge.

[Bangbangman]

On 11/3/2020 at 10:14 PM, brown dog said:

Genuine question: Who does the return of post turnaround on a s/h vortex in UK?

 

Helpful chap called Chris at Country Sports Wholesale Ltd

www.CountrySportsWholesale.co.uk

Tel: ‪01462 743223‬

 

[Woodlander]

Sent my Fury 5000 rf binos off for a warranty repair, only yesterday.  The eyepiece caps would pull off when removing the rain guard. 
Can’t comment on the issues that are reported on their riflescopes but a lifetime warranty on a rangefinder is outstanding.