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Have a fault with my Zeiss LRF and wondered if anyone knows of a repair facility in the uk for it or if it's a return to base only option? Any one any experience of their after sales support . It's out of warranty I would imagine as I've had it three years and it was preowned . Thanks for looking . Ian

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Ziess are around Welwyn Garden City from memory. give them a bell and send it to them, not aware of anyone else that can do it.

 

 

A

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The 401522 number was the direct dial to Sport Optics....... I think the 41500 number would be the switchboard.

 

If you get someone in another dept answering the phones for them, ask for Gary.... he is on the service and repair side. All very helpful though.

 

Cheers

 

Fizz

:ph34r:

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I'm dealing with Gary Hawkins at present regarding a Zeiss warranty repair. He can also be contacted at East Coast Binocular Repair.

 

Novice1

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My mate recently had a problem with his zeiss lrf.

It was also out of warranty so he took it back to the dealer he bought it from.

It was returned to zeiss but they couldn't repair it so they offered him a new one for 50% of the retail price.

He took it.

What's the problem with yours ? My mates unit was draining the battery, every time he took it out to use the battery was dead.

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SMe problem eating batteries

,

Did the same thing , couldn't warranty after repair so offered

Brand new unit for less than 60% of new cost . Really well pleased

With the offer and service . Well done zeiss

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