Nightsite 200 and 50

[rover]

Night Site 200 and 50

Hi All, Just received this email from Nitghtsite.

I regret to inform you that, as of March 2017, we no longer support repairs on the NS200 or the NS50 units. This is because, having not produced any NS200 units since March 2014, we have run out of components and parts with which to repair them.



We are very sorry that, since our last response offering our service, our support has been discontinued for these components. However, even if your unit were to be sent to us we would be unable to perform repairs on it.



Kind Regards,



Sam Horwell
So that's us stuck with units that will not be able to be repaired.
Jim

Technical Department



Support (NiteSite)

 

[triggersqueezer]

very poor that,hope it makes people think before buying there newer models.they could easy order more spares and to be honest if they have run out of spares in 3.5 years it says a lot about the build quality.

[GT3_richy]

Quite, when you consider the cost of the kit compared to other stuff thats basically the same thing but with a different box thats terrible. If they cant support a product in anyway shape or form after 3.5 years they should be replacing it like for like.

[rover]

Hi yes very disappointed with them. To just refuse to even look at them I was quoted £150 plus parts from them at the end of January for them to have a look at it. I did not have that amount of spare cash to justify the repair then.

But I've learnt my lesson I will never buy anything from Nightsite again.

Jim